How Auto Spa On Wheels collects, uses, and protects your information — written in plain English, and describing only what we actually do.
Auto Spa On Wheels is a family- and veteran-owned mobile car detailing business serving Colorado Springs and the Pikes Peak region. This policy explains what information we collect when you use our website at autospaonwheelscos.com, call or text us, or chat with us to book a detail — and what we do with it.
We keep this short on purpose. We are a local detailing company, not a data business. We collect what we need to schedule your appointment, show up at the right place, and keep in touch about your service.
The short version: We do not sell your information. We do not share it with anyone for their marketing. Your mobile phone number and your SMS consent are never shared with third parties or affiliates for marketing or promotional purposes — full stop. See Mobile opt-in and SMS data below.
Auto Spa On Wheels — mobile car detailing, Colorado Springs, CO.
We are a mobile service. We come to you, so we do not operate a public shop location.
The only place this website actively collects personal information is the chat window. When you click any "Book Now," "Start Booking," or pricing button, a chat opens. What you type there is what we get — typically your name, your phone number, an email address if you provide one, what you drive, where you are, and when you want the detail done. If the chat asks you to consent to text messages, that consent — and the date and time you gave it — is recorded with your contact record.
If you call or text (719) 271-9913 instead, we receive your phone number and whatever you tell us on the call or in the message.
Loading any web page sends technical information to the servers that deliver it — your IP address, your browser and device type, and the page you requested. For this site that means our host and the services that supply our fonts, map, and chat window each see that request data. This is ordinary web-server logging, and we use it only to keep the site running.
What we do not do. This website has no analytics, no advertising pixels, no Meta Pixel, no Google Analytics, and no tracking scripts. Our own site code sets no cookies and stores nothing in your browser. We do not build advertising profiles, and we do not track you across other websites. The embedded chat window is operated by our booking provider and may set its own cookies or storage to keep your conversation going; that is the only cookie-type technology on the page.
This section governs everything we do with your mobile number and your text-messaging consent.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
You give consent to receive text messages from us in one of two ways: by agreeing to the SMS consent disclosure presented in the chat window on our home page before you book, or by texting our number first. Consent is never a condition of buying anything from us, it is never bundled into another agreement, and we never opt you in by default. The disclosure shown at the chat call-to-action names us, describes the messages you will get, and states that message frequency varies, that message and data rates may apply, and that you can reply STOP to opt out.
When you opt in, we keep a record of that consent — the phone number, the date and time, the wording you agreed to, and the form or conversation where you agreed. We keep those records so we can prove your consent was given and honor it correctly.
We build our own contact list from people who contact us directly. We do not buy, rent, or use purchased, rented, or shared opt-in lists. If you are on our text list, it is because you put yourself there.
Full messaging terms are on our SMS Terms & Conditions page.
We do not sell your personal information. We do not trade it, and we do not hand it to anyone so they can market to you. The only companies that touch your data are the service providers we use to run the business, and they may only use it to provide their service to us.
Each of these providers may use your information only to provide its service to us. None of them is permitted to use it for their own marketing, and none of them receives your text-messaging opt-in data or consent for marketing purposes.
Our pages link out to our Facebook page, our Instagram profile, and our Google Business Profile reviews. Those companies only receive information about you if you click through to them, and once you do, their own privacy policies apply.
We may disclose information if the law requires it, if we need to respond to a legal process, or if it is necessary to protect our rights, our staff, or someone's safety. If the business is ever sold or transferred, customer records may transfer with it — but your mobile opt-in data and SMS consent are still never released for anyone's marketing.
We keep customer contact and service records for as long as you are a customer and afterward for as long as we need them for business, tax, and legal purposes. Consent and opt-out records are kept as long as required to prove and honor your messaging preferences. Ask us to delete your information and we will, except where we are required to keep a record.
We keep customer records for as long as needed to run the business and meet tax, accounting, and legal obligations, and we keep proof of your SMS consent and any opt-out for as long as we are required to be able to produce it. When a record is no longer needed for those purposes, we delete it.
To make any of these requests, call or text (719) 271-9913 or email info@autospaonwheelscos.com. We will verify who you are before acting on a request. We will not treat you differently for exercising these rights.
Under the Colorado Privacy Act, Colorado residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, the sale of personal data, and certain profiling. We do not sell personal data, do not use it for targeted advertising, and do not profile anyone. Use the contact details above to exercise your rights. If we deny a request, you may appeal by contacting us again at the same address; you may also contact the Colorado Attorney General's office.
We use reputable providers and limit access to customer records to the people who need it to do the work. No system is perfectly secure, and we cannot guarantee that a transmission over the internet is completely safe — but we treat your information carefully and we do not spread it around.
If we change how we handle information, we will update this page and change the "last updated" date at the top. Material changes to how we use your mobile or SMS data will be posted here before they take effect.
Questions about this policy, or about the information we hold on you? Talk to a real person.